Automated Grading Systems (AGS) Update: Upgrades & Package Arrival Notification
We're excited to announce some key updates to Robograding's services, making it easier than ever for our customers to enhance their experience and stay informed about their packages. Whether you're looking for premium options when submitting items or seeking more seamless communication, these new features are designed with you in mind.
1. Introducing Upgrades: Premium Options for Submissions
Our new upgrades options allow customers to opt-in for additional services during a new submission, offering greater flexibility and customization. These premium features are available exclusively on our web platform for now, with plans to roll them out on our mobile apps in the future. Here are the new upgrades options available:
Subgrades Report: Get a detailed report that breaks down the subgrades of your submission, giving you deeper insights into the quality and condition of your items.
Custom AGS Shipping Box: Opt for our specialized AGS shipping box, designed to protect your valuable items during transit and ensure they arrive safely at our facility.
Sleeve Slabs Service: For collectors looking to add an extra layer of protection, our Sleeve Slabs Service wraps your graded items in a high-quality, protective sleeve.
Interactive 3D Laser Height Map: Experience a high-tech visualization of your graded items with an interactive 3D laser height map. This feature gives you a precise, detailed view of your item's surface, showcasing every detail like never before.
These upgrades are a great way to customize your submission experience and ensure that your items receive the care and attention they deserve.
2. Automated Notifications: Stay Updated on Your Package's Journey
We've listened to customer feedback and streamlined our communication process to keep you updated as your packages move through our system. Now, when your package arrives at our facility, you'll receive an automated notification—no need to manually track down updates or reach out to our support team.
Here's how you'll be notified:
Email: If you have provided a valid email address on your account, you will receive an email notification when your package arrives.
SMS: For customers who have added their phone number to their account, we’ll send a text message to keep you in the loop.
Push Notification: If you have the Robograding mobile app installed on your phone, you’ll also receive a push notification, ensuring you never miss an update.
These notifications will be triggered automatically as long as you’ve entered the correct tracking information when submitting your items.
How to Use These Features
To take advantage of the upgrades, simply select the options you want during new submission process on our website.
To ensure you receive notifications, make sure your tracking details are accurate, and your email address and phone number are up to date in your account settings.
Download the Robograding mobile app if you haven't already, and enable push notifications for real-time updates.
These updates are part of our ongoing commitment to improving the Robograding experience. Whether you're a seasoned collector or new to the grading process, we believe these enhancements will add value to your journey with us.
Stay tuned for more updates, and as always, thank you for choosing Robograding!