Privacy Policy

Agreement and Consent

By utilizing the AGS platform and providing your information, you signify your express consent to our data practices as described in this policy. As technology and industry standards evolve, we may update these terms to better serve our community. We encourage you to review this page periodically to stay informed. Your continued engagement with our services following any updates constitutes your acceptance of those changes.

Information Collection and Purpose

We collect information specifically to facilitate a seamless grading experience and to protect the integrity of your collection.

• Account Creation: We collect your name and email address to establish your user identity and provide you with real-time updates regarding your submissions.
• Grading Submissions: To process your orders, we collect shipping addresses, contact numbers, and secure payment information.
• Data Accuracy: This information is essential for the safe transit and return of your cards after they have undergone our proprietary 3D laser scanning and AI evaluation.
• Customer Experience: When you reach out to our team for support, we retain your contact details to ensure we provide a thorough and timely resolution to your inquiries.
• Professional Opportunities: For those applying to join the AGS team, we collect resumes and professional histories to assess qualifications for our open roles.

Transparency and Digital Reporting

A core pillar of the AGS mission is “Explainability”. Unlike legacy grading services that often provide a grade without context, we provide detailed data for every card we evaluate. This includes subgrades, defect scans, and interactive 3D height maps. By maintaining this data in your profile, we allow you to see exactly why your card received its grade, fostering a more informed and confident hobby.

Cookies and Analytical Data

To optimize your experience, we utilize “cookies”—small data files stored on your device that allow us to recognize your session and keep your account secure. While you may opt to disable cookies via your browser settings, please note that certain high-performance features of the site may be limited as a result. Additionally, we utilize Google Analytics to monitor site performance and improve our internal workflows, ensuring we can scale our services without sacrificing speed or accuracy.

Third-Party Disclosure and Data Sharing

We hold your privacy in the highest regard and only share information under the following professional circumstances:

• Operational Subcontractors: We share necessary data with trusted partners, such as our payment gateway, to facilitate secure transactions.
• Confidentiality: These partners are contractually bound to uphold our strict confidentiality standards.
• Legal and Regulatory Requirements: We will disclose information if required to do so by valid legal processes, such as a court order or subpoena, or when necessary to protect the safety and security of our community.
• Corporate Transitions: In the event that AGS undergoes a merger, acquisition, or sale of assets, your information may be transferred to ensure your service and submission history remain uninterrupted.

Security Measures and Data Retention

We utilize robust technical and organizational safeguards to protect your Personal Information from unauthorized access or loss. From the moment your data is transmitted to our servers, we follow rigorous industry standards to ensure its safety. We retain your information only as long as necessary to fulfill our service obligations to you and to comply with legal requirements.

Your Rights as a Collector

You are always in control of your data:

• Communication Preferences: You may opt out of promotional communications at any time by utilizing the “unsubscribe” link in our emails.
• Data Management: You have the right to access, update, or request the deletion of your personal records at any time.
• Consent Revocation: If you wish to withdraw your consent for data processing, you may contact us directly, and we will handle your request in accordance with applicable laws.

Contact Information

For any questions, concerns, or formal notices regarding this Privacy Policy, please reach out to our team:
AGS, Inc.
727 Page Ave
Staten Island, NY 10307
USA
Email: [email protected]